. The only thing that will cease to work are the BT subscription channels (and any recordings from those channels) and the BT TV app. Maybe look on Gumtree , Free Ads, Ebay for an ex BT or TalkTalk Youview Box or look at a new retail Youview box. * Settings can be found via the cog in the top right corner of the Menu. Your box is plugged into the mains and the power switch on the back is switched on. To check for a software update, follow the steps below: Press the YouView button, select settings. BT Sport is an optional channel pack, which gives you access to: BT Sport 1. The box will flash a blue light. Then the trick, rather than selecting BT as the service provider box in the connections settings for the LG TV, is to instead choose not in the list and then Humax from the list that follows (the box itself is made by Humax). The BT TV Box Pro. So works on xbox360 , it works on my pc NOW after messing about and using another of my slots (u get 4 in total) as i can see my pc is still there. I've just fixed a BT (Humax) youview box doing exactly the same thing - got a replacement 500Gb drive from ebay for around £15 - 10mins putting in - all good. Tuesday 17th May 2016. Is the BT TV Box the Same as Digital TV Box. I have just bought a brand new bt branded (sealed) youview box from a local person,i have taken it home and set it up but it refuses to connect to broadband all it keeps saying is "Sorry Youview could not find your wired broadband connection.network connection says it is connected.and will not show on demand stuff gives me a yvm104 fault.Please check your cables and router and try again.Or . Keeping the BT YouView set-top box will cost between £60 and £115. Aerial cable. They always send a return envelope but that is for "recycling" and probably so that they get some back from people who would have kept them. There should be two powerline adapters plugged in to your mains. . This should allow IPV4 IGMP, from a source of any, to destination of network 224.0.0.0/4 (with Advanced Options -> "Allow packets with IP options to pass. In the following button-testing screen for the remote options, "remote option 1" then worked fine. Regular BT Broadband customers will get a free box if they subscribe to TV Essential at £7/month. 15.0 Watts. After you've checked you've got everything: Take the ariel cable and connect it from the ariel socket in the wall to the In/Antenna at the back of your box. The no signal message may indicate a potential problem with your aerial. It's a generic black box with a light to indicate when it's switched on (blue . Hope this helps I searched bt tv + third party router to find the various threads on the Bt community. Channels leaving BT TV in 2021/22. My research has led me to believe that the best overall FTA service is Youview so was looking at a second hand option from ebay that can record (like a BT DTRT2100 box made by Humax). Select Done. About YouView. So, the BT YouView+ set-top box probably isn't going to win any beauty contests anytime soon. If you sign up to it, your subscription goes directly to Netflix. You won't be able to watch any On Demand programmes from BT, but on a YouView box you'll be able to watch programmes from any of the other On Demand players. ils the Bt forums suggest connecting the Home hub and disabling wifi and then connecting the youview box directly to this . As Graham pointed out, whether you. 0.3 Watts. @DaveZ your Youview box will continue to work with Freeview after you cancel the BT TV subscription. Before you start, YouView recommends that you check you have the following: YouView Box. Remote control. In standby with network connection (i) Energy Saver. Choose Software Information and then Update Software after that. Over 70 free channels. You can get to the cog by pressing Up and right . You must give us 30 days notice before you leave Your service will stop 30 days after you cancel your service. Aerial cable. Remote control. 28/03/19 - 12:39 #2. The BBC and other broadcasters are poised to drop their annual contribution to the YouView set top box venture by 85% to around £750,000, leaving BT and TalkTalk to plug the funding gap. It's a generic black box with a light to indicate when it's switched on (blue . Get YouView. A few days ago we received a bag and prepaid label to return the YouView box. It has not reduced its monthly subscription charges as a result of the change, but it said customers would not be charged up . If this does not do the trick, then your device may be due for a software update. Select Update software. No contract or monthly payments. My research has led me to believe that the best overall FTA service is Youview so was looking at a second hand option from ebay that can record (like a BT DTRT2100 box made by Humax). Use a pre-paid returns bag. Design. I would swap it back if I had issues that needed . All other functions remain intact. Make sure you keep the box in standby. Local IP (The one you assigned to the YouView box in step 3) Local Port 8081 Protocol TCP Click the + sign and you should end up with this. BT has joined a few other ISPs in changing their terms so that customers will now be charged a fee if they wish to keep their router - or YouView TV box - at the end of a contract (unless you stay with the provider or return it).. If you have completed the contract the box is yours. Check both adapters are switched on and make sure the Ethernet cables are securely connected. Your contract service end date for your services is on your bill. Smart Standby (default 1am-5am)*. HDMI cable. Click apply then reboot your router wait for it to come back then reboot the YouView box goto an internet channel you've subscribed to and it should now display correctly. Will my YouView box from BT work if I decide to leave BT? One-off purchase. Ive been looking to replace it with something of simialr function and using free to air services either by satellite or Aerial. The idea of supplied broadband routers being effectively on lease . If you need another bag or need one sending to a different address, you can order one easily by logging into My BT and selecting 'Return equipment' under 'Return your BT kit'. A red light should appear on the front panel. Press and hold VOL- button for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER) prompt. A YouView Box Update January 25th, 2022 BT Software Update - 0.5.110 This is an urgent software update for BT TV Box Pro devices which includes a bug fix for an issue with Freeview channel changes. The days of keeping your broadband router at the end of a contract are over, at least for some. Like the previous Youview box, the TV Box Pro makes use of the users aerial to deliver Freeview channels, with the subscription channels coming through the BT Broadband connection. The BT TV Box should be seen as the Fire TV Stick for over-the-air content and a few more features. Follow these steps: Turn the power on using the switch found on the back of your box. Removed on. David_Flett1 Posts: 9,299. Even the new ones are about £70. Ive been looking to replace it with something of simialr function and using free to air services either by satellite or Aerial. Check the Ethernet cable is securely connected to the Ethernet port. If the customer does not have a working aerial, BT can install one for a charge of £40 From NOWtv comes the Sky basic channels, MTV, Comedy Central, Nat Geo and GOLD. Power lead. B: the customer can continue to use the YouView box as a perfectly good digital video recorder. However, if all that else fails and your BT Box is still not operating, you'll need to perform a full reset. Can you check the TV signal and quality for the channels you're having problems with. I have tested this with a 1TB Humax Retail YouView box (the silver one), and can confirm it all works fine. Verify to see if you are qualified for a free replacement under the contract's conditions. DO WE HAVE TO RETURN THIS TO BT? Simply tap the YouView button and select Settings from the drop-down menu. So, yes you can have it. Our feelings are that we shouldn't have to return to Bt , we should be allowed to keep or dispose of . I recall, and wrote it down in 2015 that we were charged £19 fot box, £30 for router, and £19 for a dongle, plus £6.95 delivery. Once you change, just make sure you update your box software, so that you have all the right configurations. Netflix is not part of BT's YouView (or TalkTalk's for that matter). Select Software Information. Open the Menu. So i have deleted the old pc account and the youview one and tried setting up again but the youview wiull not connect at all unfortunately. I tried leaving the signal strength screen on and it usually shows strength at around 98%, quality a bit less, I think around 80%. 11. Sky History. Press the Home (or YouView) button, then scroll to and select BT Player; In the BT Player menu, scroll across to the 'Settings' icon. Simon, on a BT or TT supplied YouView box (including second hand bought ones) both BT and TT are only responsible for their own services, which are only the live channels and Video on Demand features they provide. To be safe, disconnect and reconnect it. I have pressed and held the top on/off switch as per the manual but nothin. I have repeatedly switched on and off both at the rear switch and the wall socket but it remains inoperative. How to leave Call us on 0800 783 1401 to leave BT. YouView has won numerous industry and consumer awards, while also supporting and driving the ambitions of our award-winning shareholders. Select Settings*. You can include any accessories in your return . A few days ago we received a bag and prepaid label to return the YouView box. theres no fault on it as evrything elseworks bbci player etc. Same applies to the Hub One router, I use a BT Smart Hub and the performance is significantly better, but I stuck with the Hub One during set up of my TV service before changing it. Press the Home (or YouView) button then go to Settings > Information & Reset. Even the new ones are about £70. Otherwise they are blocked by default. To do this: Press the Home (or YouView) button Every so often the picture and sound cuts out completely. We need to access Maintenance Mode from the start up screen The aerial cable is securely connected to the Aerial In/Antenna In port The Ethernet cable is securely connected to the Ethernet port. Press the button on the front of the box. Select Automatic standby. So, the BT YouView+ set-top box probably isn't going to win any beauty contests anytime soon. Some of these won't be in any of our packages going forward, others will only be in flexible TV packages . Call customer service at 0800 111 4567 and explain the problem to acquire a replacement YouView Box. When you have kit to return, you'll receive a white returns bag in the post within 2-3 days. Get YouView. It comes as an option with any YouView box, whether or not you have a BT or TalkTalk contract. . You are safe to keep the box if you have seen through your full initial contract with them. Catch up TV. Design. Conclusion. Existing BT Vision subscribers with more than 12 months on the service can get a YouView box for .
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